CUSTOMER SUCCESS HIRING

Your Dedicated Customer Success Talent Partner

The new demands of customer success teams.

Today, Customer Success teams now own far more than onboarding and renewals and has become one of the most strategic levers for growth.

But economic pressure and tighter budgets have pushed CS leaders to do more with less, while still driving lifetime value. At the same time, AI is reshaping the tools and skills required to lead modern teams.

As such, finding the right Customer Success talent has only gotten more challenging. Companies that can’t access these leaders risk higher churn and missed growth opportunities.

Hunt Club solves this access challenge by leveraging proprietary candidate data, a purpose-built platform, and exclusive referral network to connect you with the right Customer Success leaders for your business.

Modern Customer Success Leadership Competencies

Drawing from extensive executive search experience and insights gathered directly from our Customer Success clients, we’ve pinpointed essential leadership competencies that consistently prove vital in effective CS leaders today.

: Exceptional CS leaders champion the customer at every level of the organization, aligning teams around delivering value and connecting customer outcomes to overall business growth.
: Above all, they elevate the voice of the end user. Their focus and goals are in service of the customer, ensuring feedback and needs shape product direction, service improvements, and ultimately drive stronger adoption and loyalty.
: By truly understanding every step—from onboarding to renewal—they spot challenges before customers do, anticipate roadblocks, and uncover hidden opportunities for growth. This 360-degree perspective of the lifecycle turns one-time buyers into lifetime advocates.
: Top Customer Success leaders embed revenue growth as a core part of their team’s mission. This includes collaborating closely with sales and marketing to identify upsell and cross-sell opportunities, building expansion plans into customer success processes, and measuring success not just by retention but by the predictable growth their teams deliver.

Uncovering & providing access to customer success talent.

Hunt Club combines proven executive search expertise with proprietary candidate data, an AI-powered platform, and an exclusive referral network to access a wider pool of leading customer success candidates.

Proprietary Candidate Database of Top Customer Success Talent

We know who to reach, and how. Built on our entire firm's collective network, our candidate database is a dynamic, context-rich resource that drives more accurate and meaningful searches informed by real-world relationships and context.

Purpose-Built Search Platform

Our AI-powered platform leverages natural-language search and automated workflows to identify top candidates, reveal the best paths to connect, and drive client transparency for better results and reduced time-to-hire.

An Exclusive Referral Network of Customer Success Leaders

Housed in our tech platform, our curated network of high-performing customer success leaders introduces and refers us to active, passive, and hidden talent competitors can’t reach, or replicate.

Our Customer Success Search Team

Hunt Club's specialized search team helps companies of all sizes and stages hire transformative customer success leaders. We bring deep functional and industry expertise to every engagement, serving as a consultative partner to understand your business goals.