Our Expert Network and search platform work together to reach the customer success leadership talent high-growth PE & VC-backed companies need.
We assess CS leaders across the competencies that define high-impact teams today — from driving lifetime value to owning revenue expansion in an AI-reshaped landscape.
Exceptional CS leaders champion the customer at every level of the organization, aligning teams around delivering value and connecting customer outcomes to overall business growth.
They elevate the voice of the end user above all else. Their focus ensures customer feedback and needs shape product direction, service improvements, and drive stronger adoption and loyalty.
By understanding every step from onboarding to renewal, they spot challenges before customers do, anticipate roadblocks, and uncover hidden opportunities for growth — turning one-time buyers into lifetime advocates.
Top CS leaders embed revenue growth as a core part of their team's mission — collaborating with sales and marketing to identify upsell and cross-sell opportunities and measuring success by the predictable growth their teams deliver.
Leverages health scores, NPS, and usage analytics to proactively manage risk and opportunity. Builds reporting frameworks that give the business clear visibility into CS performance and its impact on the P&L.
Operates as a connective tissue between product, sales, and support. Translates customer feedback into actionable insight across the organization and builds internal credibility that elevates the CS function.
From founder-led startups to PE-backed platforms across the fastest-growing industries.
A sample of organizations where we've placed customer success leaders.
We work closely with the investors behind your portfolio companies.
Our combination of network and tech surfaces top candidates and maps the fastest, most trusted path to reach them.
When we're looking for a candidate, we don't reach out cold. We ask top business leaders in our Expert Network who already know them to make the introduction. This network relationship data flows through the platform and guides every search.
Explore our networkThe network gives us the data. The tech puts it to work. Our AI models map who's in our network, how they're connected, and finds the right candidates for us to assess and put in front of you.
Explore our platformBeyond CS leadership search, Hunt Club runs full team build-outs — from strategy through signed offer. We help high-growth companies hire across functions, fast.
Explore Team Build-Out